Privacy Policy
1. Introduction
This Privacy Policy explains how The Hotelier IKE, operating under the brand Guestin™, collects, processes, stores, and protects personal data in accordance with GDPR (EU 2016/679) and Greek legislation.
2. Data Controller
The Hotelier IKE
Heraklitou 12, Kolonaki, 10673 Athens, Greece
VAT: 801069691 – Tax Office: KEFODE Attikis
Email: info@thehotelier.gr
Phone: +30 698 694 1511
3. Categories of Personal Data
- Identification data (name, surname, contact details)
- Booking data (dates, persons, QR codes)
- Restaurant validation data
- Technical information (IP, cookies, device data)
4. Purposes of Processing
- Issuing and validating breakfast QR codes
- Connecting accommodations and restaurants
- Financial reconciliation
- Improving user experience
- Compliance with legal obligations
5. Legal Basis
- Contract performance
- Legitimate interest
- Legal obligation
- Consent (where applicable)
6. Data Retention
Data is kept only as long as necessary for each processing purpose.
7. Sharing of Data
Data may be shared with:
- Partner restaurants
- Payment processors (Stripe)
- Hosting providers
- Authorities when legally required
8. Data Subject Rights
Access, rectification, erasure, restriction, portability, objection, withdrawal of consent.
9. Security Measures
Encryption, access control, audits, MFA, secure infrastructure.
10. Contact
privacy@thehotelier.gr